CESCAPPS
The CESC application streamlines electricity account management, enabling secure, swift bill payments, account oversight, and features like outage registration and usage monitoring for an enhanced user experience.
Introduction:
This app is engineered to streamline the management of your CESC electricity account, providing a comprehensive solution that integrates bill payment services with account oversight. Designed for both residential and commercial users, it offers an effortless, rapid, and secure facility for managing your electricity billing and usage.Main Features:
- Quick Pay Feature: Effortlessly pay bills by entering your Customer ID or scanning the QR code on your bill, ensuring a swift and easy process.
- Personalized Dashboard: Gain Easy One View Access to all your account information in one place.
- Multi-Account Management: Easily handle multiple electricity accounts through the application.
- Instant Outage Registration: Quickly report outages and receive automated docket confirmations.
- Usage Monitoring: Keep track of your electricity consumption and payment patterns.
- Bill History Access: View detailed billing and consumption history for up to 12 months.
- Graphical Payment Trends: Analyze payment and consumption trends with annual comparisons.
- e-Bill Rebate: Enjoy discounts by registering for e-bill services.
- Complaint Management: Lodge and monitor billing and technical complaints efficiently.
- Power Theft Reporting: Report power theft discreetly with photographic evidence submission.
- Timely Notifications: Stay informed with notifications on billing due dates and payment confirmations.
Customization:
Users can customize their experience by registering their mobile number, setting up an ePIN for seamless access, and managing multiple accounts from the personalized dashboard.Modes/Functionality:
- Payment Modes: Choose between credit/debit cards and net banking for transactions.
- Login Security: Use OTP verification for enhanced security during transactions and account management.
- Data Visualization: Access graphical representations of your monthly trends and payment history for better financial planning.
Pros and Cons:
Pros:
- Seamless and secure payment process.
- Comprehensive dashboard offering detailed account insights.
- Effective complaint registration and management system.
- Ability to monitor multiple accounts effortlessly.
- Notifications to keep users informed about payments and outages.
Cons:
- Application usability may vary based on internet connectivity.
- Limited features for users without access to smartphones.
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